Nibble Technology

Nibble is an AI negotiation chatbot for ecommerce that improves margins by using less discount to win deals, often even winning more conversions than the retailer previously could.

Its engaging, fun AI chat uses an entertaining experience, the brand's values and messaging, and negotiation science to find win-win price points.

Nibble is used to offer a personalised price as an extra nudge on the PDP to convince customers to add to basket - turning bounces into baskets - or as a reward for reaching minimum basket sizes.

The customer receives the "special treat" discount they needed to commit to the purchase, while the retailer sacrifices less discount than they would have with voucher codes and site-wide sale promos.

Nibble is live across 100s of online retailers globally, performing 10,000s of negotiations every month and agreeing win-win deals on $100,000s of ecommerce baskets.